Getting started with the helpdesk software
How to take a screen capture
Taking a screen shot is a very helpful tool when submitting a work request and can be done in a few simple steps.
- Select the Start (Windows) button, type snipping tool in the search box on the taskbar, and then select Snipping Tool from the list of results.
- In Snipping Tool, select Mode. In earlier versions of Windows, select the arrow next to the New button. Next, when you choose the kind of snip you want, you’ll see the whole screen change slightly to gray. Then, choosing from anything currently displayed on the screen, select the area of your screen that you want to capture.
- After you capture a snip, select the Save Snip button.
- In the Save As box, type a file name, location, and type, and then select Save.
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